Privacy policy
Last updated: August 19, 2026
Counterfeat Grass ("we", "us", "our") operates this store and website, powered by Shopify, to provide you with a curated shopping experience (the "Services"). This policy describes how we collect, use, and disclose your personal information.
1. Personal Information We Collect
We collect information that identifies or can be linked to you ("personal information"), including:
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Contact Details: Name, billing/shipping address, email, and phone number.
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Financial Information: Payment card details, account numbers, and transaction data.
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Account Information: Username, password, security questions, and preferences.
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Transaction & Usage Data: Items viewed, cart additions, purchase history, and browser/network interaction.
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Communications: Inquiries, customer support messages, and feedback.
2. Sources of Information
We gather data from:
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Directly from you: When you create an account, make a purchase, or contact us.
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Automatically: Through cookies, pixels, and device/browser interactions.
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Third Parties: Service providers, partners, and Shopify.
3. How We Use Your Information
We use your personal data to:
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Provide Services: Process transactions, manage accounts, fulfill orders, and handle shipping/returns.
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Marketing: Send promotional communications and display targeted advertisements.
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Security & Compliance: Authenticate accounts, prevent fraud, ensure platform safety, and comply with legal obligations.
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Communication: Respond to inquiries and provide customer support.
4. How We Disclose Information
We may share your information with:
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Shopify & Service Providers: Vendors assisting with IT, payment processing, analytics, and shipping.
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Business Partners: For targeted advertising and marketing initiatives.
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Legal & Corporate Entities: During mergers, acquisitions, or to comply with valid legal requests and enforce terms.
5. Role of Shopify
Our store is hosted by Shopify, which processes data to operate and improve the platform. Shopify utilizes enhanced features that analyze interactions across merchants. For details on how Shopify handles your data or to exercise your privacy rights, visit the Shopify Privacy Policy.
6. Your Rights & Choices
Depending on your place of residence, you may have the right to:
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Access / Know: Request access to the personal data we hold about you.
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Delete / Correct: Request deletion or correction of inaccurate data.
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Portability: Receive a transferable copy of your data.
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Opt-Out: Unsubscribe from marketing emails via the link provided in messages.
7. Contact Us
For questions, concerns, or to exercise your privacy rights, please reach out via the contact form on our website.